Initiate Return

Enter in the email address submitted when placing your order and your Backdrop order number to get started.

For Paint:

Deadlines stress us out, so we aren't going to give one to you. You can return any unopened paint and any unused and unopened supplies. Our paint cans have a security seal under the ap. There will just be a $10 restocking fee per paint can returned and/or a $10 restocking fee per order for supplies returned. Original order shipping fees are also non-refundable. 5 Gallon buckets, sample swatches, and apparel are final sale. If your order benefitted from volume based pricing discounts, based on your return your refund amount will be impacted by adjusting quantities that could result in the removal of quantity-based discounts.

For Wallcoverings:

We accept returns on Wallcoverings so long as they are returned in pristine condition (i.e. shrink-wrapped and without any damage in transit or wear and tear). When receiving rolls of Backdrop Wallcoverings, please take time to thoroughly inspect for any potential defects— reach out to us at hellp@backdrophome.com within 30 days to report any claims. Please note: there is a $30 restocking fee per roll returned. Memo samples are final sale.